Terms & Conditions | FieldEdge by Xplor

TERMS & CONDITIONS

FieldEdge by Xplor  |  https://fieldedge.com/
Last Updated: 10/22/2026

Welcome to FieldEdge by Xplor ("FieldEdge by Xplor," "us," "we," or "our"). These Terms & Conditions govern your access to and use of this website and every page that links to it, our services, and any related online or mobile resources (collectively, "FieldEdge by Xplor Services"). Please read these Terms carefully before using our services.

IMPORTANT: THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY. PLEASE READ THEM CAREFULLY.

By accessing or using FieldEdge by Xplor Services, you agree to be bound by these Terms. If you do not agree, you are not authorized to use our services.

SECTION 1: SMS / TEXT MESSAGING TERMS

FieldEdge by Xplor is a technology company that provides field service management software for service contractors. When you opt in to receive SMS messages from us, you may receive appointment confirmations, discovery call reminders, follow-up communications related to your inquiry, and marketing communications about our services.

1A. How to Cancel SMS (STOP)

You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received our messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

1B. How to Get Help

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +16155853767.

1C. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

1D. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages based on your consent selections: marketing messages may vary in frequency; appointment confirmations and discovery call reminders are sent as events occur. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

1E. Privacy Policy

If you have any questions regarding privacy, please read our privacy policy:

SMS Program Summary:

BusinessFieldEdge by Xplor
Service DescriptionTechnology company providing field service management software for service contractors
Message TypesMarketing (field service management technology) + Non-Marketing (appointment confirmations, discovery call reminders, follow-up communications).
FrequencyVaries. Non-marketing messages sent as events occur.
To Opt OutReply STOP to any SMS message.
For HelpReply HELP or contact [email protected] / +16155853767.
Carrier LiabilityCarriers are not liable for delayed or undelivered messages.
Privacy Policy

SECTION 2: General Use

The FieldEdge by Xplor website at https://fieldedge.com/ is intended for businesses operated by adults. By using our website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction (whichever is greater), operate a business, have the legal capacity to enter into a binding contract with us, and have read and agree to these Terms.

THIS IS A BINDING AGREEMENT. These Terms, together with our Privacy Policy, form a legally binding agreement between you and FieldEdge by Xplor. This agreement governs your access to and use of our website and services.

FieldEdge by Xplor reserves the right to update these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website after changes constitutes acceptance of those changes.

SECTION 3: Website Use and Intellectual Property

All aspects of our website are protected by U.S. and international copyright, trademark, and other intellectual property laws, including all content, information, design elements, text, logos, images, video and audio clips, and downloads. No material on the website may be copied, reproduced, distributed, republished, or transmitted without prior written consent from FieldEdge by Xplor.

Subject to your continued compliance with these Terms, FieldEdge by Xplor grants you a revocable, limited, non-exclusive, royalty-free, non-transferable license to use our website for its intended purpose. You do not acquire any ownership rights in any content or materials on our website.

SECTION 4: Privacy Policy

We respect your privacy and the protection of your personal information. Your use of our website and submission of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Privacy Policy:

SECTION 5: Account Registration

To access certain features of our services, you may be required to create an account. You warrant that all information you provide is truthful and accurate and that you are not impersonating another person. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use of your account.

SECTION 6: Purchases and Service Agreements

This website does not take orders or payments. Any purchase of FieldEdge by Xplor's products or services is governed only by the separate written agreement you sign with FieldEdge by Xplor, including its pricing, payment, renewal, cancellation and refund terms. Nothing on this website forms a purchase agreement.

SECTION 7: Your Responsibilities

You represent and warrant that you operate a business in good standing. You agree to use FieldEdge by Xplor's services only for lawful purposes and in compliance with all applicable laws and regulations, including but not limited to laws governing advertising, marketing claims, email marketing (CAN-SPAM Act), and telemarketing (TCPA and FTC Telemarketing Sales Rule).

You are solely responsible for compliance with all laws applicable to your business. FieldEdge by Xplor does not provide legal, tax, accounting, or financial advice. You should consult qualified professionals for advice on those topics.

SECTION 8: Testimonials and Reviews

FieldEdge by Xplor welcomes feedback from clients and users. We may use testimonials and reviews in whole or in part, together with the name and location of the person submitting them, for any purpose related to our services and marketing, as we determine in our sole discretion. Testimonials represent the unique experience of the individual and do not guarantee that you will achieve the same results.

SECTION 9: Disclaimers of Warranties

Individual results from using FieldEdge by Xplor's services will vary depending on a variety of factors unique to your business, including your content, business model, budget, market conditions, and execution. FieldEdge by Xplor does not promise, guarantee, or warrant your business' success, income, or sales.

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, ACCURACY, AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE.

SECTION 10: Limitations of Liability

EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, IN NO EVENT SHALL FIELDEDGE BY XPLOR OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, INDEPENDENT CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, FEES, COSTS, OR CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT, THE SERVICES OR PRODUCTS, OR YOUR USE OF THE WEBSITE, REGARDLESS OF WHETHER FIELDEDGE BY XPLOR HAS HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 11: Disputes

If a dispute arises from your use of this website, please contact us first so we can try to resolve it. Disputes about a purchase are resolved as set out in your written agreement with FieldEdge by Xplor.

SECTION 12: Indemnification

You agree to defend, indemnify, and hold harmless FieldEdge by Xplor, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, actions, demands, liabilities, and settlements, including reasonable legal and accounting fees, arising from or related to your violation of these Terms or any activity related to your account.

SECTION 13: Third-Party Links

Our website may include links to third-party websites or resources for your convenience. We do not endorse and have no responsibility for the content of any linked third-party website. Your use of third-party websites is at your own risk and subject to those sites' terms and conditions.

SECTION 14: Termination

FieldEdge by Xplor may terminate your access to all or any part of our website or services at any time, with or without cause, effective immediately. All provisions of this Agreement that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

SECTION 15: Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full effect.

SECTION 16: Changes to These Terms

FieldEdge by Xplor reserves the right to modify or replace these Terms at any time at its sole discretion. If a revision is material, we will provide at least 30 days' notice prior to new terms taking effect. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.

SECTION 17: Contact Information

If you have any questions about these Terms, please contact us:

  • Business: FieldEdge by Xplor
  • Address: 950 East Paces Ferry Road Northeast, Suite 1900, Atlanta GA 30326
  • Email: [email protected]
  • Phone: +16155853767
  • Website: https://fieldedge.com/